Information questions
Frequently Asked Questions
1. Delivery Charges for Orders from the Online Shop?
Delivery charges vary based on the destination and shipping method selected at checkout. The exact cost will be calculated and displayed before you complete your purchase.
2. Where Can I View My Sales Receipt?
You can view and print your sales receipt by logging into your account on our website and navigating to the "Order History" sectio
3. How Long Will Delivery Take?
Delivery times vary depending on the stock location and your delivery address:
From China: Typically takes 2 to 4 weeks.
From USA: Typically takes 1 to 2 weeks.
4. What Exactly Happens After Ordering?
After you place an order, you will receive a confirmation email with your order details. Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
5. How Long Do I Have to Return an Order?
You have 20 days from the date of delivery to return an order. Please ensure that items are returned in their original condition and packaging.
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